My name is Peter Rinaldi and I live in Tura Beach, a suburb of Merimbula. I was in the market to buy a Wheelchair Accessible vehicle for my wife and after searching a multitude of sites, I saw a car listed at the Integrity Car Sales and Rentals website and I knew I had to have it. It was a 2004 Toyota Noah in Blood Red and for its ages seemed to be in great condition. I sent a request in after hours and then left a message on their answering service the next morning. Within minutes the owner Justin, called me.
To try and condense this, everyone I spoke to was incredibly helpful and nothing was too much trouble. The car wasn’t “great” it was “fantasmagorical” looking like it just left the factory inside and out. In fact two people commented that I had bought a brand new car and were shocked when I told them it was a 2004 model. I am over the moon with my purchase and I simply cannot overstate the level of assistance and integrity of Justin and his employees.
To the team at Integrity Car Sales,
We have some time with the Alphard now and are delighted with how it is performing.
Overall we have been impressed with the efficiency and professionalism of the team there. From the first contact and questions answers have been prompt and helpful.
Our thanks to Jason, Stephany and Sean.
We are looking forward to making full use of the “new” cars capabilities.
Col and Robyn Escott
Hi Justin & Angie, along with Ben, Stephany and Jason too,
We wanted to quickly write and thank you all personally for all your help over the last 6 months or so.
Not only have you been helpful, you have gone above and beyond in supporting us through this time of selecting, trialing and purchasing a new wheelchair vehicle for our daughter & larger family. You were true to your word at every turn embodying your name "Integrity" and throughout were compassionate, caring and flexible, at a time of great stress for us with a major surgery for our daughter. Thank you for your understanding and trust as we worked together through the very uncertain NDIA process which was finally successful.
I want you to know that we as a family have appreciated all you have done very much, it meant the continued ability to transport our family together both throughout the surgery and into the future, allowing us to include Bethany in all our activities and outings.
Evan and Jo, with Bethany, Timothy, Kezia and Matthew.
Just want to thank the team at Integrity Car Sales and Rentals for making life just that little bit easier. I would highly recommend you guys Justin, Angie, Jason, Ben and team to anyone wishing to purchase a disability vehicle. I found you to be trustworthy, honest and nothing was to much trouble. Always ready to answer any questions and give the right advice. I am so, so, glad l came to Integrity, because you took the stress and hard work out of finding the best vehicle to suit our needs. Love, love, love the Vellfire just that little bit more luxurious. Justin and Angie, you deserve to have the very successful business you have because you know how to treat customers and you are passionate. For me, honesty wins. I wish you every success in the future, and l know l chose the right vehicle and the right people to deal with. Should anyone ask, l will most definitely be recommending they buy from Integrity Car Sales and Rentals. With confidence. Thanks guys!
Looking for a wheel chair accessible van, look no further than Integrity Car Sales & Rentals. We recently bought a van which cut through all the obstacles of the NDIS. Justin and his team of professional guided us through the total process with both care and consideration. If you are ‘in the market’ I urge you to call Integrity soon. I can assure you you will be impressed with the range of vehicles and advice.
Peter, MAGGIE and Toby Matheson
In 2018 my 79 year old father bought a vehicle from Integrity. In early 2019 he had an issue with the wheelchair restraints. He went to Freedom in St Mary's as they were close to were he lives. They told him to "go away, your car is not legal. We don't want to know about it". The car came from Integrity fully engineered, and it is on the registration. He then contacted PME, who say "We fix anything". They said "NOT INTERESTED". I spoke to Integrity about the issue, they drove from Brookvale to Western Sydney, looked at the issue and showed us how to correct it. It took no more than 10 minutes to fix. Huge thanks for your service when purchasing and for the after sales support.
Ben, Justin, Angie & Jason were extremely helpful and happily provided me with a rental vehicle to transfer my elderly grandma. I contacted them on such short notice as the need to transfer my grandma was sudden and extremely urgent. They were able to assist me straight away and went above & beyond to help me out. Highly recommend!
Highly recommend Integrity Car Sales and Rentals! We wanted to purchase a modified vehicle for our disabled brother as his current vehicle requires a new motor. We were met after hours by Jason and Justin who showed us a variety of cars. Justin suggested we take one of the cars home to see if my brother would fit and if not, return the car and choose something else. We returned the car a couple of days later and purchased something similar. Upon returning home, our brother became very upset and wanted his old van.
We contacted Justin and he said not to worry, if we wanted we could return the purchased vehicle and we would get our refund.
Justin is amazing! He is very knowledgeable with all vehicles, modifications and if you are purchasing through NDIS he knows what needs to be done. He is honest and will advise you what is best for your needs.
We can’t thank Justin enough for being so understanding and accommodating. Would highly recommend Integrity Car Sales and Rentals to everyone!! Thank you, thank you, thank you!
Friendly can do attitude by all staff. The entire process was simple and convenient, even to the point of dropping the car of to our premises. They picked up the car the next day due to personal circumstances and Angie went above and beyond to provide a professional quality service. The overall experience was first class and I would highly recommend them to anyone.
Justin, Angie & the team are knowledgeable in the transport needs of people with disabilities and in wheelchairs. They were very helpful in guiding us through a selection of vehicles from their wide range to suit our needs. First we hired the vehicles and then guided by Justin we purchased a vehicle which we are very happy with. They are a very pleasant team to deal with.