Don’t Leave the Scene Without It:

Essential Information to Collect After a Car Accident

After a car accident, regardless of fault, it’s natural to feel shaken. Staying calm and gathering the right information can make all the difference for your claims process. It will also impact your eligibility for legal entitlements.

Key Information to Collect at the Scene of a Car Accident

In Australia, it’s a legal requirement for drivers involved in an accident to exchange information. If the other driver is unwilling to cooperate or becomes hostile, the police can assist. Here’s what to collect:

Name and surname
Contact number and residential address
Driver’s licence number and state of issue
Car registration number
Make, model, and colour of the car
Insurance information: Insurer name, policy type, and policy number
If the driver is not the registered owner, gather the vehicle owner’s details

Steps to Take After a Car Accident

Once you’ve collected the essential details, it’s wise to document as much as possible at the accident scene. Take clear photos and videos of the damage, the vehicles' positions, and any relevant surroundings. See if any nearby shops or businesses have CCTV footage. Also, record the:

Date, time, and location of the accident
Details of any witnesses, including names and contact information

Getting a Wheelchair-Accessible Replacement Vehicle

If you’re not at fault and have the required information, you may be eligible for a replacement vehicle at no cost.

Even if you are at fault, Integrity can provide wheelchair-accessible vehicles to help you stay mobile during the claims process. Reach out to the team at Integrity on:

1300 WELCAB

Accident in One of Integrity's Vehicles?

If you’ve had an accident in one of Integrity Car Sales and Rental's wheelchair-accessible vehicles, please contact us right away. We’re here to help with next steps.